Privacy Policy

JM LED Malaysia (“JM LED”, “we”, “us”, or “our”), operated by JM Electronics Trading, respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).

1. Information We Collect

Information you provide

When you place an order, make an enquiry, or contact us, we may collect your name, phone number, email address, delivery and billing address, order details, and the contents of any messages you send us (for example, via our contact form or WhatsApp).

Payment information

Payments are processed securely by our payment provider, Chip. We do not collect or store your full card or banking details on our website.

Information collected automatically

When you visit our website, we may collect technical information such as your device and browser type, IP address, and how you use the site, through cookies and similar technologies.

2. How We Use Your Information

• To process and fulfil your orders and arrange delivery;
• To respond to your enquiries and provide customer support;
• To send you order updates and, where you have agreed, promotional messages;
• To operate, maintain and improve our website, products and services;
• To comply with our legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal data. We share it only where necessary with:

• our payment provider (Chip) to process your transactions;
• delivery and courier partners to fulfil and ship your orders;
• trusted service providers who help us operate our website and business;
• authorities or regulators where required by law.

4. Cookies

Our website uses cookies to keep it functioning properly, remember your preferences, and understand how it is used. You can control or disable cookies through your browser settings, although some features of the site may not work as intended if you do.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, including any legal, accounting, or reporting requirements.

7. Your Rights

Under the PDPA, you may request to access or correct your personal data, or withdraw your consent to our use of it, at any time. To do so, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party services (such as WhatsApp or social media). We are not responsible for the privacy practices of those services and encourage you to review their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page, with the “Last updated” date revised accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: